kate_schaefer: (Default)
[personal profile] kate_schaefer
I have managed the budget-writing process for a bank division with over $2 billion in assets, $45 million in income, and $37 million in expenses. I have been the counter waitress in a failing luncheonette. I have run a bookkeeping machine that was obsolete before I learned to use it, written database reports on delayed airplanes and bus route changes, counted cars in an intersection, answered phones and alternately lied to callers or told them the truth, wiped the dirty butts of small children, analyzed data, made predictions about what would happen next month and next year, driven people places and driven them home, mortared concrete blocks together to build the wall of a church.

I've been paid for some of that work and not paid for some of that work. All of it required that I paid attention to what I was doing and did it carefully. The amount of money and respect I got for that work was rarely commensurate with the amount of effort and experience it took to do that work. The rewards for doing minor clerical work well are pretty limited; the punishment for doing it badly is pretty limited, too. The amount of time and care it takes to do it properly is always more than those who've never done it believe.

Date: 2012-01-25 07:18 pm (UTC)
From: [identity profile] samhenderson.livejournal.com
Yes, yes, yes.

Date: 2012-01-25 08:22 pm (UTC)
From: [identity profile] kate-schaefer.livejournal.com
Thanks for that amen, sister.

Date: 2012-01-25 08:23 pm (UTC)
From: [identity profile] samhenderson.livejournal.com
Not enough yeses in the world.

Date: 2012-01-25 11:43 pm (UTC)
From: [identity profile] lindadee.livejournal.com
I try to take the Montgomery Scott approach: always allow more time when telling someone how long it will take to complete the job. Not an outrageous amount more (an hour or so), but enough slack to allow for snafus to be fixed.

Date: 2012-01-26 01:35 am (UTC)
From: [identity profile] kate-schaefer.livejournal.com
Yes, that works if you're the person doing the work. The part that's annoying is having the person who has asked for the work fail to comprehend that work takes time.

Oddly enough, this has no particular personal bearing for me right now. That is, the incident that set off my rant had nothing to do with my own work; it's a thing I heard about that tapped into my stored-up resentment from old years of having my own work devalued when I did painstaking number-crunching or artificially over-valued during the years I worked with big bucks. The value of work in a monetary economy comes from something other than its required effort, precision, or usefulness to society.

Oh, I seem to be going off to another rant. Better stop now.

Date: 2012-01-26 04:54 pm (UTC)
From: [identity profile] e-bourne.livejournal.com
Your last sentence is the one that resonates the most with me. Oftentimes, it seems people just don't believe that doing a particular task could possibly take so long. It's so simple!

The truth is, doing something right is rarely simple. Doing some fast can be simple.

My little response is usually, "Which would you prefer: An accurate brain surgeon, or a fast brain surgeon?"

Date: 2012-01-27 05:52 am (UTC)
From: [identity profile] kate-schaefer.livejournal.com
Yeah. Even simple things take time, and simple things done for the first time take a lot more time than simple things done for the tenth time. Making sure you can get to that tenth time can require a lot of planning before you do the simple thing the first time, and if the planning time gets left out, you can end up doing a thing for the first time over and over and over again.

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